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A New Year's Message from Patrick Curran

Patrick Curran, CareOregon CEO
Patrick Curran
CareOregon CEO

2013 was a busy year for CareOregon. We supported the ongoing development of Coordinated Care Organizations (CCOs) throughout the state; we facilitated the implementation of Oregon’s Health CO-OP for the health insurance exchange; we established new clinical programs and partnerships through our dental plan; we reached beyond Oregon to create new shared learning opportunities; and we grew our Medicare membership to almost 10,000 individuals.

“Around here, we don’t look backwards very long. We keep moving forward, opening up new doors and doing new things, because we are curious, and curiosity keeps leading us down new paths."
- Walt Disney

We now welcome a new year. 2014 is an important year for CareOregon. Thanks to the passage of the Affordable Care Act, more than 100,000 Oregonians will now have health insurance coverage. CareOregon will serve many of those individuals through our CCO partners and the CO-OP. In addition, CareOregon will celebrate 20 years serving Oregonians. We will acknowledge the individuals and events that helped shape CareOregon throughout 2014.

It is an exciting time to be in health care, as we have the opportunity to truly achieve the Triple Aim of financial sustainability, improved health outcomes, and optimal experience of care. Oregon has taken a leadership role in the country to achieve the Triple Aim, and it is up to each of us to make it happen. We begin the year with strong community partnerships, new initiatives and programs, and a solid financial foundation.

Our business plan consists of four strategic goals: the three components of the Triple Aim and an important fourth component – innovation. Each goal has several initiatives and specific measures. Not all our activities are included in our business plan, but all our work, whether listed in the business plan or not, requires that we find new ways to achieve our vision of healthy communities for all.

These goals aren’t just marketing strategies. For example, we’re seeking to achieve a 4- or 5-star Medicare plan rating. Doing so would help us attract more members and improve our bottom line, but the real benefit is to our members. Good star ratings are evidence that members trust us to give the very best care, the best access, and the best service.

To achieve our goals, we must work together. No matter what our job title or job description, each of us has three aspects to our job. In addition to doing our work, we must constantly seek to improve our work and improve ourselves. Through the employee engagement process, API activities, business plan initiatives, and continuation of the design process we started with IDEO, we will have ample opportunities for everyone to be curious and walk down new paths.

Thank you for making CareOregon a great place to work.